Looking Forward

Looking Forward

Welcome to "Looking Forward," where we tackle today’s biggest business challenges with a mix of people-first insights and cutting-edge tech solutions. Join Jen, who’s all about putting people at the heart of every decision, and Alejandro, our resident tech enthusiast, as they break down complex prob...

Recent Episodes

LF206 The Future of Work: Personalizing Tech Tools with Lovable
6
Oct. 3, 2025

LF206 The Future of Work: Personalizing Tech Tools with Lovable

In this episode of the Looking Forward podcast, Jen Robinson & Alejandro Jaegerman discuss the new version of their Ampersand Consulting website, developed using Lovable without any code.They highlight the positive feedback and engagement they received. They also introduce a QR code generator project for business cards, integrating it seamlessly into their website.The conversation covers the dynamic back-end and front-end interactions with Lovable, including creating team member profiles, QR
LF205 From Burnout to Breakthrough: Redefining the Future of Work
5
May 20, 2025

LF205 From Burnout to Breakthrough: Redefining the Future of Work

It’s 2025, and nearly half of us feel overwhelmed by the breakneck pace of change—AI hype fatigue, economic uncertainty, geopolitical tensions, and ecological crises are all testing our limits.In this episode, Jen and Alejandro unpack why1 in 3 workersare actively disengaging from their company’s transformation initiatives—and how that “quiet sabotage” signals a deeper crisis of trust and purpose.Join us as we explore:System Overload:Why constant digital and organizational change is
LF204 To Augment or Replace - That is the AI Question
4
May 6, 2025

LF204 To Augment or Replace - That is the AI Question

Bold AI mandates. Radical workforce shifts. In this episode, we challenge the biggest question in tech today: Should organizations use AI to augment their people—or replace them entirely? Hear how Satya Nadella’s Copilot rollout, Marc Benioff’s digital‑worker pledge, and Shopify’s “no hire without AI” memo are shaking up HR. We explore how top companies are redefining hiring rules with AI-first policies, and how massive automation projects have eliminated hundreds of thousands of work hour
LF203 AI for Good – Transforming Industries and Lives.
3
April 10, 2025

LF203 AI for Good – Transforming Industries and Lives.

In this episode, Jen and Alejandro sit down to explore how AI is driving positive change across industries and communities.We look at tangible examples of AI for Good—from boosting early disease detection with smarter healthcare tools to enhancing personalized learning and disaster response. We also unpack the ethics of AI, discussing bias, transparency, and how responsible innovation can truly improve lives.What does “AI for Good” mean in practice? How is AI transforming healthcare,
LF202 Smarter AI, Smarter Workflows: The Shift to Agentic AI with Omar Butts
2
March 4, 2025

LF202 Smarter AI, Smarter Workflows: The Shift to Agentic AI with Omar Butts

Season 2 continues!In this episode, Jen sits down with digital strategist Omar Butt to explore the rise of agentic AI and how it's transforming traditional process optimization into an intelligent, adaptive workforce. We dive into the meaning behind the provocative statement, "AI is a solution looking for a problem," and discuss how this new wave of AI is not just automating tasks but reimagining business processes.What exactly is agentic AI? How is it evolving from basic robotic process auto
LF201 What We've Been Up To: AI Agents, Industry Shifts, and Our Vision for the Pod
1
Feb. 11, 2025

LF201 What We've Been Up To: AI Agents, Industry Shifts, and Our Vision for the Pod

Season 2 is here!In this kickoff episode,Jen andAlejandro catch up on everything Ampersand has been working on and dive into the exciting world of agentic AI. From discussing our latest project, SunnySide.bot, to sharing thoughts on how AI agents from companies like Microsoft and OpenAI are reshaping business strategies, we cover a lot of ground.What exactly is agentic AI? How can businesses leverage it for productivity and innovation? And where do consulting firms like ours fit into this ra